What to Do When: Employer does not pay your salary in time
UAE Labor Ministry Official
on what action to take in case of violation of terms of contract - including
vacations, overtime and gratuity
What should an employee do when faced with an employer who has
not aid his/her salary on time?
Also, in case of violation of terms of contract concerning
vacations, overtime, or gratuity, what course of action can an employee take?
An
official at the Ministry of Labour states that an employee has the right to
file a complaint against the employer.
This can be done through the ministry's website www.mol.gov.ae.
The employee can also call the toll-free number 800665, which
allows him/her to file a complaint or to inquire about all his rights
guaranteed by the Labour Code.
The employee can also e-mail the complaint to callcenter@mol.gov.ae.
The Ministry of Labour official also clarified that its call
centres are equipped to offer a wide variety of services to employees and
employers.
Call centres are equipped to give information on procedures and
laws, including the wage protection system (WPS), housing requirements for
workers and working hours.
Employees can also track their complaints on the website.
Through a service called e-natwasal, available on the website,
an employee can review his labour contract and make a photocopy of it.
Role of MoL
The official stated: "In case of receiving a complaint the
MoL will summon the parties and hear their points of view and try to reach a
satisfactory solution for both.
"If the ministry cannot reach a solution it will refer the
case to the Labour Court.
The Mol eases the measures for laborers to file cases where the
MoL briefed the procedures in one single action after it was based on three
steps."
The Ministry of Labour offers services in several languages
including Arabic, English, Russian, Filipino, Hindi, Somali, Afghan, Persian,
Punjabi, Malayalam and Tamil.
Cassation Court verdicts
Verdicts of the UAE's Courts of Cassation affirm that nonpayment
of salaries in the proper time is considered arbitrary dismissal, which then
requires compensation.
Also the Courts of Cassation confirm that an employee who is
forced to resign because of non-payment of his wages for more than two months
is deemed to have been unfairly dismissal by the employer.
Where the employer fails to pay the worker's wage and in such
case it is a breach of contractual obligations, the employee should be
compensated by the equivalent of 3 months' basic salary.
Statistics
The statistics of the MoL show that the average number of daily
telephone calls received by its call centres is 2,500.
According to latest statistics on the ministry's website, the
number of visitors exceeds 29 million.
© Emirates 24|7 2013
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